UAA One-Stop services now open in student union

Assistant director of Student Information Jennifer DePesa helps culinary arts student, Jaccob Huntley-Lahunum with registration questions at the campus One-Stop Kiosk. (Photos by Nita Mauigoa)

Assistant director of Student Information Jennifer DePesa helps culinary arts student, Jaccob Huntley-Lahunum with registration questions at the campus One-Stop Kiosk. (Photos by Nita Mauigoa)

A shiny new kiosk is planted smack dab in the middle of the Student Union. What is it?

It is the new Campus Enrollment Services One-Stop kiosk, which conveniently offers services students can also find at the One-Stop in the University Center.

Eric Pedersen, associate vice chancellor for Enrollment Services, said that kiosk services include registration for classes, information on financial aid awards, admissions status and basic information on student bills.

Students are also encouraged to ask any questions they may have.

There is something students need to be aware of, however.

“Right now it is in the experimental and testing phase,” Pedersen said. “We will evaluate and begin to do more advertising on when and where (the kiosk will be) for the future.”

Pedersen emphasized that the kiosk itself is not the experiment. Right now Enrollment Services is evaluating factors such as traffic flow, times, locations and finding out what works best for staff and students.

For example, as of now there is only one staff member at the kiosk. With 20 people lined up, the wait could be a pain. Also, the kiosk could be in the Student Union one day, but might work better in the Gorsuch Commons the next day.

Director of Student Information, Mike Smith plans on moving the kiosk to the front of the bookstore next because he believes the Internet connection may be better there.

Assistant director of Student Information Jennifer DePesa helps biology student, Megan JaQuish with class registrations at the campus One-Stop kiosk.

Assistant director of Student Information Jennifer DePesa helps biology student, Megan JaQuish with class registrations at the campus One-Stop kiosk.

Smith said students appreciate that they can turn in add/drop forms or financial aid appeals signed by professors and advisors right on campus.

“On campus, they’ve already got a parking spot, so if they have to come to the UC, they have to come back and fight traffic to get a parking spot again,” Smith said.

“Everyone I’ve helped has been super excited and almost all of them have asked, ‘can you do this more?’” Smith continued.

“Enrollment services is committed to doing this, we are in it for the long run,” Pedersen said.

For more information on the new campus Enrollment Services One-Stop kiosk, call Enrollment Services, call 786-1430.

 

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